Managing Transformation at National Computer Operations
September 9th, 2022
Read “Managing Transformation at National Computer Operations” (page 63 – 65) and answer the following questions:
1. Prepare an implementation plan for change that would enable Gar Finnvold to create a fully competitive computer service within two years.
2. How could Finnvold conduct an organizational diagnosis that would lead off his implementation? Be specific about how he could ensure an open, candid dialogue from employees at all levels of the unit.