Total Quality Management
Huffman Trucking History
I have to prepare a 500 word paper in which I identify and analyze the strategic plan of the selected organization and the role of TQM in that organization’s strategic plan. I have to address the following items:
1. Discuss whether Total Quality Management is a strategic level objective for this organization.
2. Identify what impact globalization may have on the organization’s total quality management position.
A native of Cleveland, Ohio, K. Huffman founded Huffman Trucking in 1936 with a single tractor-trailer. The growth of the company was the direct result of World War II and the increased demand for carrier services between factories in the Midwest to ports on the East Coast.
By 1945, the fleet had increased in size to 16 tractors and 36 trailers. The business relationship forged with the U.S. Government continues today.
Huffman Trucking continued to grow from internal sales and the acquisition of five Eastern regional carriers. This growth has enabled Huffman Trucking to continue to be privately held.